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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Linn

July 24, 2025

5  out of  5
rating by Amber Linn
"Kirt was extremely helpful setting me up with car and home owners insurance. He was knowledgeable and informative with every question I presented. He took his time to explain everything to me. This has not been my experience with other agents and I truly appreciate his help. Thanks! Amber Linn"
We responded:
"Thank you, Amber, for sharing your experience with us! I'm glad Kirt provided knowledgeable and informative assistance with your car and home insurance needs. We appreciate your kind words and are here for any future questions you may have. - David Strasser - State Farm Insurance Agent, Mill Creek, WA"
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ET

July 24, 2025

5  out of  5
rating by ET
"He helped us get our insurance plan, great guy"
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James & Linda Miller

July 22, 2025

5  out of  5
rating by James & Linda Miller
"Very informative pleasure to talk with"
We responded:
"Thank you, James & Linda! I'm happy you found our conversation informative and enjoyable. Our office is dedicated to providing clear and helpful information. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jason Frisk

July 18, 2025

5  out of  5
rating by Jason Frisk
"Daniel is awesome extremely helpful! Was a pleasure working with him 😁"
We responded:
"Thank you for your review, Jason! I'm happy to hear that Daniel was extremely helpful and that you enjoyed working with him. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Kairoo CB

July 17, 2025

1  out of  5
rating by Kairoo CB
"Extremely high pressure insurance salesman. Made me very uncomfortable. “Why do you need to talk to your wife first? Who controls the purse strings in your marriage? What would happen to her if you didn’t make it home tonight? You don’t understand the risk you’re taking, I can’t let you leave this office without signing this paper.” They called me 3 times in one month to try to get me to buy additional insurance products, and I had no idea that the previous month my auto pay had failed to go through, and they cancelled my car insurance. They never mentioned it once in all those calls."
We responded:
"Hi there, thank you for sharing your feedback. We’re truly sorry to hear about your experience! It’s important to us that everyone feels comfortable and respected when working with our team. We take concerns like this seriously and would appreciate the opportunity to speak with you directly. If you’re open to it, please reach out so we can discuss this further and see how we can help."
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James Woollard

July 15, 2025

5  out of  5
rating by James Woollard
"On recommendation of a friend, I called David Strasser. I ended up dealing with Kirt Valadez, who was personable and professional. Switching insurance companies and agents is never something I look forward to as it strikes me as a hassle of a process. Fortunately, Kirt made the transition so smooth that it hardly felt like I was having to do anything. He got everything (home and auto) transferred in less than an hour and I ended up saving WAY more than 15%. Thanks Kirt for your excellent help. I’m a State Farm convert."
We responded:
"Thank you, James, for sharing your experience! I'm happy to hear that Kirt made your transition to State Farm seamless and efficient. It's great to know you found value in the switch and are now part of our State Farm family. If you need anything else, feel free to reach out!"
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Leslee Fuller

July 14, 2025

5  out of  5
rating by Leslee Fuller
"Wonderful customer service, always quick to respond to our changing needs, and great at keeping our rates as low as possible!"
We responded:
"Thank you, Leslee! I'm happy to hear that our customer service and responsiveness have met your expectations. It's great to know we could assist in keeping your rates low. If you ever need anything else, feel free to reach out!"
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Shane Cagle

July 9, 2025

5  out of  5
rating by Shane Cagle
"Thanks Kirt!"
We responded:
"Thank you, Shane! I'm happy to hear that Kirt was able to assist you. We appreciate your feedback and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Claudia Moug

July 2, 2025

5  out of  5
rating by Claudia Moug
"Kirt Valadez gets 5 STARZ from me did an excellent job"
We responded:
"Thank you, Claudia! I'm happy to hear that Kirt provided you with excellent service. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kathy Nolan

July 2, 2025

5  out of  5
rating by Kathy Nolan
"Daniel was patient, easy to work with, and explained details thoroughly. Great customer service!"
We responded:
"Thank you for your review, Kathy! I'm happy to hear that Daniel provided you with such excellent service and thorough explanations. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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David Smith

June 30, 2025

5  out of  5
rating by David Smith
"Deanna is awesome to work with! She was able to save us quite a bit of money."
We responded:
"Thank you, David! I'm happy to hear that Deanna was able to assist you and help save some money. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
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Marc Wofford

June 23, 2025

5  out of  5
rating by Marc Wofford
"Great help getting my insurance needs sorted out! Friendly support throughout :)"
We responded:
"Thank you so much for your kind words, Marc! We’re delighted to hear the team was able to provide friendly support and help with your needs. It means a lot to us that you took the time to share your experience!"
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Shane Caldwell

June 21, 2025

5  out of  5
rating by Shane Caldwell
"Kirt did an amazing job and made things fast and smooth!"
We responded:
"Thank you for your review, Shane! I'm happy to hear that Kirt was able to make your experience fast and smooth. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Tony G

June 20, 2025

5  out of  5
rating by Tony G
"David was very courteous, knowledgeable, and helpful. He worked hard to get her the rate that I was most comfortable with and I appreciate that. Good hire State Farm! 😃"
We responded:
"Thank you, Tony! I'm happy to hear that David provided you with such courteous and knowledgeable service. It's great to know he helped you find a comfortable rate. We appreciate your feedback and look forward to assisting you with any future needs!"
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Jacky Liang

June 18, 2025

5  out of  5
rating by Jacky Liang
"Kirt is really nice and helpful to my new insurance provider search. He helped me a lot to make my decision. He is the best. Thank you Kirt."
We responded:
"Thank you for your review, Jacky! I'm happy to hear that Kirt was able to assist you so effectively with your insurance provider search. We appreciate your kind words and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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S. Southard

June 17, 2025

5  out of  5
rating by S. Southard
"If you need insurance and good vibes, Daniel at State Farm is your guy. 10/10 & would highly recommend. Daniel made the whole process ridiculously easy and somehow even fun. He’s got a fabulous sense of humor and explained everything like a pro. I am in awe of the coverage that he got me as it far surpasses other companies. I left State Farm for a different company in 2022, but I’m grateful to be back. The “prodigal State Farm policy owner” (me!) has returned. I ended our conversation laughing, car AND home fully covered, and even money saved! I am adamant that Daniel deserves a raise. Thanks Daniel! I’m so grateful I found you. Now Daniel’s boss, how about that raise????"
We responded:
"Thank you, S. Southard, for sharing your experience! I'm delighted to hear that Daniel made your insurance journey both easy and enjoyable. It's fantastic to know you're satisfied with the coverage and savings. We truly appreciate having you back with us. I'll be sure to pass along your kind words to Daniel. If there's anything else we can do for you, just let us know!"
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Demi Davis

June 6, 2025

5  out of  5
rating by Demi Davis
"Extremely satisfied will my experience working with David’s Team. Deann, specifically is a delight."
We responded:
"Thank you, Demi! I'm happy to hear that you had a great experience with our team. Deann is indeed wonderful, and we're grateful to have her. If there's anything else we can do for you, just let us know!"
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Uchechukwu Onyeforo

June 6, 2025

5  out of  5
rating by Uchechukwu Onyeforo
"Fantastic service by Kirt"
We responded:
"Thank you, Uchechukwu! I'm happy to hear that Kirt provided you with fantastic service. Our team is dedicated to delivering top-notch experiences, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, feel free to reach out!"
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Jakobb Fiala

June 5, 2025

5  out of  5
rating by Jakobb Fiala
"We have been with Strasser insurance for a while now. While insurance is not the most interesting thing to me. They do make sure you are getting what you are looking for. They reach out annually to see if your needs have changed. As it is kind of important to make sure you are not under insured should any issues arise."
We responded:
"Thank you for your review, Jakobb! I'm happy to know that our annual check-ins are helpful in ensuring your coverage meets your needs. It's important to us that you feel secure with your insurance. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
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yaning chang

June 4, 2025

5  out of  5
rating by yaning chang
"Very patient !"
We responded:
"Thank you, Yaning! I'm happy to hear that you appreciated the patience during your experience with us. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Gaspar Gonzalez

June 3, 2025

5  out of  5
rating by Gaspar Gonzalez
"Etcelente trabajo con Daniel lopes en state farm"
We responded:
"¡Gracias, Gaspar! Me alegra saber que Daniel López te brindó un excelente servicio en nuestra oficina de State Farm. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Frank Costello

May 30, 2025

5  out of  5
rating by Frank Costello
"My State Farm account was transferred here after my previous agent retired, and I plan to stay. They've been very helpful and responsive replacing my renters insurance with homeowners insurance after a recent move."
We responded:
"Thank you, Frank! I'm happy to hear that our team has been helpful and responsive during your transition from insurance. We’re committed to providing you with excellent service. Let us know if there's anything else we can assist you with!"
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Matthew Bertolo

May 23, 2025

1  out of  5
rating by Matthew Bertolo
"This place has been calling me for at least a year, they won't quit calling. I do not want state farm insurance and never will. State farm screwed that up when they raised my rates over 100% in just a year while I had zero claims, accidents or tickets at the time. Every 3 months was another 20 to 30 % rate increase. For no reason. And I was on a 25+ year old policy too. That's how you lose your long time clients."
We responded:
"Thank you for your feedback, Matthew. We’re sorry to hear about your experience and understand how frustrating it must have been to deal with unwanted calls and rising rates, especially after so many years on a policy. It sounds like there were a few things that didn’t line up the way they should have, and we regret that it left you feeling this way. We’ll take a closer look at how this happened and do what we can to prevent similar situations."
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jude nwoko

May 23, 2025

5  out of  5
rating by jude nwoko
"Neha was awesome in explaining policy options and getting me the policy I needed. Thank you"
We responded:
"Thank you, Jude, for your wonderful feedback! I'm glad Neha was able to assist you effectively with your policy options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Phillip Rosen

May 22, 2025

5  out of  5
rating by Phillip Rosen
"Had a great experience working with Daniel to get a great policy at a good price very happy with the outcome thanks..."
We responded:
"Thank you, Phillip! I'm glad to hear that Daniel was able to assist you in finding a great policy at a good price. Your satisfaction is important to us, and we're happy to have met your expectations. If you have any questions or need further assistance, feel free to reach out."